Last updated

May 31, 2026

ESCL Design is operated by Conde Corp. This Privacy Policy applies to personal information collected through escldesign.ca, our contact forms, email, phone calls, consultation booking links, and related communications.

Information we collect

When you contact us or request a consultation, we may collect your name, email address, phone number, project type, project address or municipality, project details, drawings, photos, sketches, timelines, and any other information you choose to provide.

Our website may also collect limited technical information such as IP address, browser type, device information, pages visited, referring pages, and general usage data through analytics, security, hosting, and performance tools.

How we use information

• To respond to inquiries and consultation requests.
• To review project needs and prepare proposals or scopes of work.
• To provide residential design and permit drawing services.
• To communicate about appointments, documents, and project updates.
• To improve website performance, usability, and marketing.
• To maintain records needed for business, legal, or tax purposes.

Consent

By submitting a form, sending an email, booking a consultation, or otherwise providing personal information, you consent to ESCL Design collecting, using, and disclosing that information for the purposes described in this policy. You may withdraw consent, subject to legal or contractual limits, by contacting us.

Third-party services

We may use trusted third-party services to operate the website, process contact form submissions, manage email, schedule consultations, host files, show maps, improve security, and understand website activity. These services may process information on our behalf and may store information in Canada, the United States, or other jurisdictions.

This website may use Google Tag Manager, Google Analytics, Google Maps, Microsoft Outlook/Book with Me, hosting providers, email providers, and related business tools. Their handling of personal information is governed by their own privacy terms.

Cookies and analytics

The website may use cookies or similar technologies to support website functionality, measure traffic, and understand how visitors use the site. You can control cookies through your browser settings. Disabling cookies may affect some website features.

Sharing information

We do not sell personal information. We may share information with service providers, consultants, contractors, municipal review contacts, or other parties when needed to respond to your inquiry, deliver services, comply with law, protect our rights, or complete a business process you requested.

Retention

We keep personal information only as long as reasonably necessary for the purposes described in this policy, including project work, follow-up, recordkeeping, legal, accounting, and legitimate business needs. When information is no longer required, we take reasonable steps to delete, anonymize, or securely store it.

Safeguards

We use reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, use, disclosure, alteration, or loss. No website, email system, or online service can be guaranteed to be completely secure.

Your privacy rights

You may request access to personal information we hold about you, ask for corrections, withdraw consent where applicable, or ask questions about how your information is handled. We may need to verify your identity before responding.

Contact us

For privacy questions or requests, contact ESCL Design at info@escldesign.ca or by phone at 705-905-2134.

Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised last updated date.